Tech Notes

Newline provides up-to-date tech notes for our all our panels and software. The below articles contain information about recent updates to Newline products including new and enhanced features, updates to existing features, and bug fixes, for the last 6 months.

Newline Signage Pro Media Player Firmware Release
Version: RDZ.V01.20250519.0949
Release Date: 6/6/2025
Release Method: Over the Air (OTA)

Note: Please visit our support article for more information on the firmware update process for the Newline Signage Pro Media Player.

Enhancements:

• Updated Newline Signage Pro to v1.2.18

• Added support for connecting WPA2-Enterprise networks.

• Optimized the stability of the connection between the NSP web console and the media player.

• Optimized the application OTA upgrade capability.

• Improved memory use efficiency.

• Optimized API and WebView stability.

Fixes:

• Fixed an issue with popup windows during application upgrades.

• Fixed an issue with content being downloaded but not broadcasted.

• Fixed an issue that caused uploading images or videos to fail.

• Other miscellaneous bug fixes.

Newline Signage Pro Software Release
Version: v1.2.2
Release Date: 6/3/2025
Release Method: Over the Air (OTA)

Enhancements:

• Restructured platform permission structure for District Admin and Organization Admin roles to support more granular access control.
• District Admin and Organization Admin accounts now require explicit role selection during account creation.
• Added support for audio playback.
• Enabled support for local PDF and PowerPoint (PPT) files.
• Introduced a new landscape layout with a three-column split screen.
• Implemented resource-level permission control by content type.
• Added device-level data access control based on device groups.
• Added screen-level data access control based on screen groups.
• Added plan-level data access control based on assigned plans.
• Introduced permission control for account management functions.
• Added license resource permission control for improved governance.

Fixes:

• General performance improvements and minor bug fixes to enhance system stability and usability.

STV+ Series Firmware Release
Version: v1.0.28
Release Date: May 1st – 6th, 2025
May 1st (East Coast), May 5th (Central), May 6th (West Coast)
Release Method: Over the Air (OTA)

Note: If you do not wish to have your panel update during the release time specified above, please visit our support article for more information on how to manage OTA updates and notifications!

Fixes:

• Fixed an urgent issue that caused Newline VCS to not appear in the applications list.

Newline Signage Pro Software Release
Version: v1.2.1.6
Release Date: 4/11/2025
Release Method: Over the Air (OTA)

Enhancements:

• Enhanced features include live streaming, text, weather, QR code content rotation.
• Added customizable weather content location.
• Added content dimension instruction to the screen configuration page.
• Added District admin and Site sub-admin access capabilities.
• Optimize the stability of the connection between the web console and the panel.
• Optimized the application OTA upgrade capability.
• Improved memory use efficiency.
• Added server switching capability.
• Optimized Google Slides import function.
• Optimized API and WebView stability.

Fixes:

• Fixed issue with popup windows during APK upgrade.
• Fixed issue with content downloaded but not
• Fixed issue causing uploading images or videos to fail.
• Miscellaneous other bug fixes.

STV+ Series Firmware Release
Version: v1.0.25
Release Date: April 8^th – 11^th, 2025 
April 8th (East Coast), April 10th (Central), April 11th (West Coast)
Release Method: Over the Air (OTA)

Note: If you do not wish to have your panel update during the release time specified above, please visit our support article for more information on how to manage OTA updates and notifications!

Enhancements:

• Updated Newline Signage Pro to v1.0.9.9.
• Updated Newline Secure to v1.25.44.
• Updated the Newline App Store.
• Newline Signage Pro can now be launched directly from the Home Screen.
• Added ‘Source Wake-Up’ under the ‘Power & Energy’ menu, allowing the display to power on and automatically switch to a newly connected source. (Note: This feature is only available when the display is fully powered off and requires WoL/WoW to be enabled in Network Settings.)

Fixes:

• Fixed an issue where the ‘Wake On Lan & Wake On Wireless Lan’ toggle would reset after full power loss.
• Fixed an issue where enabling ‘CEC Auto Power On’ prevented some external CEC devices from powering on when the panel was turned on.
• Fixed an issue where the settings toggle for ‘RS-232’ did not take effect immediately.
• Fixed an issue where the model name was sometimes displayed incorrectly.
• Other miscellaneous bug fixes.

Q Pro Series Firmware Release
Version: v1.1.39
Release Date: April 8^th – 11^th, 2025
April 8^th (East Coast), April 10^th (Central), April 11^th (West Coast)
Release Method: Over the Air (OTA)

Note: If you do not wish to have your panel update during the release time specified above, please visit our support article for more information on how to manage OTA updates and notifications!

Enhancements:

• Added Newline Appstore application.
• Updated Newline Signage Pro to v1.0.9.9.
• Updated Newline Secure to v1.25.44.
• Added the ability to minimize Classroom Tools.
• Individual classroom tools can now be minimized and moved separately.

Fixes:

• Fixed an issue in the Whiteboard where the tennis court background showed twice in the background selection interface.
• Fixed the capitalization of Spinner in Classroom Tools.
• Fixed an issue where the ‘Disable Guest User’ command was not applying properly via NDM.
• Fixed a 4K video performance issue when the Whiteboard and 4K video streams are used simultaneously.
• Other miscellaneous bug fixes.

Z Pro Series Firmware Release
Version: v1.1.13
Release Date: 2/6/2025 – 2/11/2025
Release Method: Over the Air (OTA)

Note: If you do not wish to have your panel update during the release time specified above, please visit our support article for more information on how to manage OTA updates and notifications!

Enhancements:

• Added a new ‘Meeting’ sound mode in the Sound Menu on the toolbar.

• Added the ‘Microphone Input Selections’ option in the ‘Sound & Vibration’ menu in settings.

• Added new features and enhancements to the Newline Whiteboard.

Fixes:

• Fixed an issue that caused OPS signal sources to be inaccessible.

• Fixed a bug that prevented writing in the whiteboard under certain conditions.

• Fixed a bug that sometimes caused the panel to reboot when the signal source was switched.

• Fixed a bug that caused no sound output when USB speakers were connected.

• Fixed a bug that occasionally caused tapping the ‘Back’ button to activate the disabled touch feature.

• Fixed a bug that caused Wake on Wireless network to improperly function.

• Fixed a bug that prevented the ability to change an auto-launch source.

• Fixed a bug that caused the panel theme to occasionally switch from the Z theme to the Google theme.

• Fixed a bug that caused CEC to function unexpectedly.

• Other miscellaneous bug fixes.

Q Pro Series Firmware Release
Version: v1.1.29
Release Date: 1/30/2025 – 2/4/2025
Release Method: Over the Air (OTA)

Note: If you do not wish to have your panel update during the release time specified above, please visit our support article for more information on how to manage OTA updates and notifications!

Enhancements:

• Added Newline Secure, a new CAP integration application.

• Added Newline Signage Pro, a new digital signage application.

• Added a new ‘Newline Settings’ section in Settings. This will contain any settings that are specific to the Newline panel (Power, Sound, Input/Output, Display Options, Toolbars, Screen Eye Filters, and Advanced / Admin Settings).

• Added a ‘Never’ option to Energy Saving Mode in the Power settings.

• Toolbars are now automatically enabled when creating or switching between user profiles.

• Added an icon to be displayed when touch has been disabled via Merlyn voice commands.

• Added an icon on the lock screen to display when touch has been disabled.

• Combined Wake On LAN & Wake On Wireless into one toggle in the Network settings.

• Added Left & Right Toolbar toggles to the Google swipe down menu.

• Added support for ‘Lock’ & ‘Unlock’ Commands via NDM.

• Added support for ‘Start’ & ‘Stop’ App commands via NDM.

• Added additional spotlight options in Newline Classroom Tools.

• Increased the maximum number of wedges to 15 on the Spinner in Classroom Tools.

• Added QR Code support for signing into user profiles via PIN, Password, and Pattern under the Screen Lock settings.

• Added support for Split Screen, Freeze, and Sound Only options to the toolbars.

• Added new features and enhancements to the Newline Whiteboard.

• Added support for the Math Whiteboard widget in Newline Engage Cloud.

• Updated miscellaneous Wi-Fi patches.

Fixes:

• Fixed an issue where settings could still be accessed even when ‘Settings Lock’ was enabled.

• Fixed an issue where a gray bar would be displayed when using split screen.

• Fixed an issue that caused the blocking of apps via NDM to behave unexpectedly.

• Fixed an issue that caused home screen layouts on the Q theme to be reset after an OTA update.

• Fixed an issue that caused distorted sounds when using the Chrome browser.

• Fixed an issue where Gadgets would still be displayed on the Q Theme even if ‘Gadget Lock’ was enabled.

• Fixed an issue that caused some external storage devices to be wiped when sending the wipe command via NDM.

• Fixed an issue where the Q & Z themes were swapped in NDM.

• Fixed an issue that caused Brightness Mode Filter to be toggled on when disabling Eye Protection Brightness via NDM.

• Improved lag when zooming in and out on pages with large backgrounds in the whiteboard.

• Fixed an issue that caused the Ethernet Mac Address to not be properly displayed in NDM.

• Fixed an issue where gesture navigation was still functional after disabling touch.

• Fixed an issue that caused QR Code Export in the whiteboard to not work properly.

• Fixed an issue that caused Google SSO to not function properly on Newline Engage Cloud.

• Fixed an issue that caused some broken images for gizmos in Newline Engage Cloud.

• Improved an issue that caused wallpapers to occasionally not apply when sent via NDM.

• Miscellaneous spelling and grammar corrections.

STV+ Series Firmware Release
Version: v1.0.13
Release Date: 1/23/2025 – 1/28/2025
Release Method: Over the Air (OTA)

Enhancements:

• Added Newline Signage Pro, a new digital signage application.

• Added Newline Secure, a new CAP integration application.

• Added a toggle for ‘Auto Start NSP’ under the ‘Source & Inputs’ menu. This allows Signage Pro to be launched after startup.

• Added options for ‘Starting Source’ under the ‘Source & Inputs’ menu. This allows the selected source to be launched after startup.

• Added ‘Source Auto Switch’ under the ‘Source & Inputs’ menu. This allows the panel to jump to the newly activated source when toggled on.

• Added ‘Source Auto Switch Override’ under the ‘Sources & Inputs’ menu. This will cause the panel to stay at the current source even when a new source is connected or disconnected.

• Added ‘Source & Power Off’ under the ‘Sources & Inputs’ menu. This will cause the panel to begin a power off countdown after 10 seconds of no source detection.

• Added ‘Sleep Mode Setting’ under the ‘Sources & Inputs’ menu. This will cause the panel to begin a sleep countdown after 10 seconds of no source detection.

• Added ‘System Update’ option under the ‘System’ menu. This allows users to set options for OTA and manual firmware upgrades.

• Added ‘Security’ option under ‘System’ menu. This allows the ability to set ‘Settings Lock’, Installation Lock’, and ‘Power Button Lock’.

• Optimized UI layout.

Fixes:

• Fixed an issue that caused the ‘Query Firmware Version’ command to not function properly for IP Control or RS-232.

• Fixed an issue that caused the standby light to not function properly.

• Fixed an issue that caused NTFS formatted drives to not be detected.

• Other miscellaneous bug fixes.

Q Series Firmware Release
Version: v1.2.60
Release Date: 1/17/2025 – 1/22/2025
Release Method: Over the Air (OTA)

Enhancements:

• Added additional RS-232 commands to support the opening/closing of Newline Cast & Newline Broadcast.

• Enhanced compatibility for newer versions of Google applications. (Note: An additional restart may occur after the firmware update is completed)

Fixes:

• Fixed an issue that caused the YouTube Search function within Whiteboard to not work periodically.

• Fixed an issue where User Profiles could not be deleted when the system language was set to a language other than English.

• Fixed an issue of some app information not being displayed properly.

• Fixed an issue where apps could still be installed from the Newline App Store on a guest profile when ‘Install apps’ was disabled.

• Fixed an issue that prevented the syncing of accounts on newer versions of Chrome.

• Fixed an issue that caused the Power BI application to not load.

• Other miscellaneous bug fixes.

NT+ Series Firmware Release
Version: v3.0.63
Release Date: 10/17/2024
Release Method: Over the Air (OTA)

Enhancements:

• Added “Signal Source Wake-up” under Power menu in settings. This setting will allow the panel to be woken up from sleep mode when a source is detected.

• Panel will no longer enter sleep mode when a source is selected and active.

• Added “Source & Power Off” under Input and Output menu in settings. This will cause the panel to begin a power down countdown after 10 seconds of no source being detected.

• Added “Sleep Mode Setting” under Power menu in settings. This will cause the panel to begin a sleep mode countdown after 10 seconds of no source being detected.

• Added support for RS-232 serial commands to open/close Newline Cast & Newline Broadcast.

• Updated Newline VCS to v3.0.31.363.

• Updated Newline Cast to v2.35.4.

Fixes:

• Resolved an issue where ‘Auto Power On’ was not functioning properly after a full power drain.

• Fixed an issue where wallpapers could not be applied through NDM.

• Resolved some issues related to RS-232 commands not being properly recognized.

• Resolved issues related to VCS APK updates.

• Fixed an issue where a static IP address could not be set.

• Fixed an issue that caused Newline VCS to sometimes crash.

• Fixed an issue where Newline Cast was not being recognized when using Miracast.

• Fixed an issue that caused Mixed sound mode to function incorrectly.

• Fixed an issue that caused the menu to sometimes crash when using the remote or mouse under a signal source.

Q Series Firmware Release
Version: v1.2.53
Release Date: 9/26/2024
Release Method: Over the Air (OTA)

Enhancements:

• Added new features to Whiteboard including smart tables, concept maps, 3D shapes, and the ability to import local audio and video to the Whiteboard.
• Updated Radix to version 25.10.3.663.
• Updated Newline Engage Cloud to version 1.0.5.
• The window size for each Classroom Tools function can now be enlarged.
• Introduced a prompt for saving screenshots in the Visualizer.
• Added forward and backward navigation for the split Whiteboard.
• Updated Newline Cast to version 2.35.4.

Fixes:

• Resolved an issue where YouTube search functionality in the Whiteboard occasionally failed.
• Resolved an issue of the panel powering on unexpectedly after being turned off.
• Addressed a Toolbar malfunction issue on firmware versions prior to v1.2.31 after disabling and upgrading, then re-enabling it.
• Fixed an OTA issue that caused updates to get stuck at 0% and fail.
• Corrected the stopwatch functionality in Classroom Tools, which was previously limited to a maximum time of 39:59:9.
• Resolved the loss of images and PDF files when repeatedly saving IWB files in the Whiteboard.
• Added a combo button for handwriting on the Whiteboard, which was previously missing.
• Fixed an issue that caused importing screen layout settings to fail when an SD card is inserted.
• Corrected an issue where custom logos were not displaying transparently.
• Fixed an issue with Merlyn Mind not logging out properly.
• Resolved a scrolling issue in the Release Notes widget when there was excessive content.
• Fixed the display of some icons in the split-screen Whiteboard after switching to full-screen mode.
• Miscellaneous fixes to address some random rebooting issues.

Z Pro Series Firmware Release
Version: V1.0.85
Release Date: 9/5/2024
Release method: OTA (Over the Air)

Enhancements:

• User Profiles can now be accessed on startup without signing into Owner profile.
• Updated firmware to include latest Google Security Patches and other Google enhancements.
• Updated Newline Display Management to latest version and enhanced features.
• Combined “Wake on LAN & Wake on Wireless LAN” into a single toggle under Network & Internet settings.
• Added an icon to display whenever the panel is muted.
• Added an icon to display when the touch has been disabled.
• Optimized the performance of auto power on/off.
• Added an option for “Maximum Volume” in the Admin settings menu.
• Added the option to auto-launch Newline Engage in Settings.
• Added options for EDID and set EDID value to 2.0 by default.
• Other miscellaneous bug fixes and enhancements.

Fixes:

• Fixed a bug that caused NDM to be missing from the app list after an OTA upgrade.
• Fixed a Newline Cast installation issue that occurred after factory reset.
• Fixed a reboot issue when disconnecting a Mac Mini.
• Fixed a reboot issue when switching source to OPS.
• Fixed a bug that caused an error pop-up when attempting to switch user profiles while an OPS is connected.
• Fixed a bug that caused an error pop-up when launching NDM while in the Google theme.
• Fixed a bug that caused the pop-up for power saving mode to be displayed incorrectly.
• Fixed a bug that prevented the importing of sub-users.
• Fixed a reboot issue when a Type-C cable was plugged in or unplugged.
• Fixed a bug that caused ECO mode to not function properly.

Q Pro Series Firmware Release
Version: V1.0.75
Release Date: 7/30/2024
Release method: OTA (Over the Air)

Enhancements:

• User Profiles can now be accessed on startup without signing into Owner profile.
• Updated firmware to include latest Google Security Patches and other Google enhancements.
• Updated Newline Display Management to latest version and enhanced features.
• Added support for Merlyn Mind.
• Combined “Wake on LAN & Wake on Wireless LAN” into a single toggle under Network & Internet settings.
• Added an icon to display whenever the panel is muted.
• Added an icon to display when the touch has been disabled.
• Optimized the performance of auto power on/off.
• Added an option for “Maximum Volume” in the Admin settings menu.
• Added the option to auto-launch Newline Engage in Settings.
• Added the ability for Guest to install apks via USB drive.
• Added options for EDID and set EDID value to 2.0 by default.
• Other miscellaneous bug fixes and enhancements.

Fixes:

• Fixed an issue that caused some NDM commands to not function properly.
• Fixed issues that would cause the panel to randomly reboot.
• Fixed an issue that caused a Google.cn popup window when connecting to a guest Wi-Fi network.
• Fixed an issue that caused PIN/password to not be able to be reset.
• Fixed an issue that removed the grouping option for markings in Whiteboard.
• Fixed an issue where there was a dot displayed in the date format for November.
• Fixed multiple issues that caused various system error pop-ups.
• Fixed an issue that caused the screen to flash when holding down the brightness button.
• Fixed an issue that caused some latency when writing/drawing in Whiteboard.
• Fixed an issue that sometimes caused a crash when switching sources.
• Fixed an issue that caused enterprise networks to not automatically re-connect after a reboot.

Z Series Firmware Release
Version: V1.2.43
Release Date: 6/5/2024
Release method: OTA (Over the Air)

Improvements：

• Added option to toggle left and right Toolbar in Quick Settings menu.
• Added a new application: Screen Recorder.
• Changed default date format to MM/DD/YYYY.
• Added additional background options on the Whiteboard.
• Added option to toggle OTA Notification via administrator settings.
• Added feature in administrator settings for users to login via QR code.
• Added rear Type-C to the source menu.
• Added dynamic wallpapers.

Fixes:

• Fixed an issue that caused some whiteboard files to not open.
• Fixed an issue that prevented moving & zooming in/out of objects in Whiteboard.
• Fixed an issue that caused User Profile installed APKs to not be displayed in split screen mode.
• Fixed an issue that caused some language options to not be shown in the Newline guide.
• Fixed an issue that caused whiteboard image search to not function.
• Fixed an issue that caused the annotation button in the sidebar to change to another Source.
• Fixed an issue that prevented the annotation icon from appearing in the sidebar customization list.
• Fixed an issue that caused Whiteboard QR code login window to appear when opening whiteboard.

Q Series Firmware Release
Version: V1.2.45
Release Date: 5/24/2024
Release method: OTA (Over the Air)

Enhancements：

• Added support for Merlyn Mind.
• Updated Newline Cast to v2.31.6.
• Changed default date format on home screen to MM/DD/YYYY.
• Added VPN support in Internet Settings.

Fixes:

• Fixed a bug that caused Gateway IP address to display 0.0.0.0.

NT+ Series Firmware Release
Version: V3.0.56
Release Date: 5/16/2024
Release method: OTA (Over the Air)

Enhancements：

• Added a new Screenshot function (Press “Mic Mute” button on remote to activate).
• Added a “Sound” menu in settings for sound output options.
• Added the ability to disable OTA firmware updates via settings in Radix portal.
• Added a new media player application: VLC.
• Optimized CEC interaction to allow CEC devices and the panel to control each other’s power on/off statuses.

Fixes:

• Fixed a bug that caused query commands to not work when the panel is turned off.
• Fixed a bug that caused the user to be unable to set static IP address when not connected to ethernet.
• Fixed a bug that caused no audio output when connecting HDMI out to another panel.
• Fixed a bug that caused CEC turn off toggle to not function.
• Fixed a bug that caused Newline Broadcast to not be able to be updated.
• Fixed a bug that caused Newline Cast to not be able to be updated.
• Fixed a bug that caused the volume level to not be shown on screen when using RS232 commands to set volume.
• Fixed a bug that caused RS232 commands for increase/decrease backlight brightness to not work.
• Fixed a bug that caused “Power Supply” query code to not respond when the panel is turned off.
• Fixed a bug that caused OS corruption and unable to reboot issues.
• Fixed a bug that caused 3rd party systems such as Extron to freeze.
• Fixed a bug that caused screen freeze function to display gray screen on sources.

Q Series Android 11 Firmware Release
Version: 1.2.42
Release Date: 5/7/24

Improvements:

• Added separate switches for left and right Toolbar in Quick setting. Matching Toolbar status in Quick setting and settings.
• Added the Auto sleep feature in Settings> Power.
• Added a switch for Guest profile to clear data in Admin mode. When enabled, logging out of the Guest profile will clear all cache and login information.
• Added a switch for Guest profile to install APPs in Admin mode. When enabled, Guest Profile will be able to install APKs.
• Added the Screen Recording app. The behavior of the panel can be recorded.
• Added the date format of MM/DD/YYYY.
• Added the background of the Tennis Court/Volleyball Court/Theater on the Whiteboard.
• Hide the Google Drive/OneDrive login window when opening the whiteboard.
• OTA Notification can be turned on and off by the administrator via settings.

Fixes:

• Fixed issue with some files on the whiteboard could not be opened.
• Fixed the issue that can’t move and zoom in and out of objects with your finger, and thick pen in ‘white with Fine Pen only’ mode in Whiteboard.
• Fixed User Profile installed APKs not being displayed in split screen mode.
• Fixed that some language options are not shown in the Newline guide.
• Fixed the issue that the remote control could not select in the application area.
• Fixed the issue of unable to switch from dynamic wallpaper to set static wallpaper.
• Fixed Mod Cam + microphone volume issue on Android.
• Fixed image search issue in the whiteboard.
• Fixed the issue that Gateway IP address shows 0.0.0.0 when the panel is configured with DHCP for the network settings.

Q Pro Series Firmware Release
Version: 1.0.54
Release Date: 4/2/24

New Features & Enhancements:

• Includes the latest Google security patches.
• Fixed an issue that would cause an error when connecting with your Google Workspace account.
• Fixed an issue preventing the ability to install *xapk apps via Newline Display Management.
• Updated the Radix APK fixing the ability to disable local OTA.
• Added a toggle to enable IP control from Settings > Network.
• Improved compatibility with newer Cisco Meraki Access Points.
• Fixed an issue to disable front lock buttons when using screen freeze.
• Fixed an issue when switching between sources, OPS USB would be recognized as 2.0.
• Added an on-screen indicator when touch is disabled.
• Fixed the issue causing the inability to clear whiteboard slides.
• Fixed an overlapped Newline logo in the top left corner.
• Fixed the issue with Visualizer crashing when setting the resolution to 1600 * 90.
• Fixed an issue preventing network WIFI / LAN setup during setup wizard.
• Fixed a random reboot issue when quickly connecting or disconnecting HDMI/TYPE-C cables.
• Fixed a random reboot issue when switching between OPS and the Visualizer app.
• Fixed an issue preventing a panel shut down when using RS232.
• Cleaned up some RS-232 commands.
• Fixed the issue preventing users from logging into Google drive while using the Whiteboard.
• Fixed the issue when Sound Only option is enabled, the screen could not be woken up after clicking the front power button.
• Fixed an issue with random whiteboard crashes.
• Fixed an issue with the Newline Vote app which prevented saving user results.